USER AGREEMENT ON THE USE OF THE AI ASSISTANT

Published at: https://art-aristocrat.ru/assistant-terms
Edition: 1.1 dated — (in progress)

This User Agreement (hereinafter — the Agreement) sets out the procedure for
using the automated assistant of the creative agency “ART Aristocrat”
(hereinafter — the Assistant).

Operator of the Assistant: individual entrepreneur Tamazova Elizaveta
Sergeevna (commercial designation — creative agency “ART Aristocrat”),
INN (taxpayer identification number) 263211722452, OGRNIP (primary state
registration number of an individual entrepreneur) 322774600496477,
107370, Moscow, Tyumensky proezd 3, bldg. 1, apt. 820, info@art-aristocrat.ru
(hereinafter — the Operator).

User — a person using the Assistant.

Assistant — a software service of the Operator that responds to the
enquiries of the User using artificial intelligence technologies. The Assistant
is available as a chat on the website https://art-aristocrat.ru and as bots
owned by the Operator in the Telegram messenger.

Please read the Agreement before you begin using the Assistant.

1. GENERAL PROVISIONS

1.1. Use of the Assistant is permitted only provided that the User fully agrees
with this Agreement. By starting a dialogue, the User confirms their agreement
with its provisions.

1.2. If the User does not agree with any provision of the Agreement, they must
stop using the Assistant. This does not restrict access to the informational
sections of the website or to other means of contacting the Operator.

1.3. The Operator has the right to amend the Agreement. A new edition takes
effect from the moment it is published at
https://art-aristocrat.ru/assistant-terms. The current edition and the date of
its approval are stated at the beginning of the document. If the User does not
agree with the amendments, they must stop using the Assistant.

1.4. This Agreement does not replace and does not amend:

• the Personal Data Processing Policy — https://art-aristocrat.ru/privacy;
• the Consent to the Processing of Personal Data — https://art-aristocrat.ru/consent;
• the services agreement concluded by the Operator with a customer.

2. DESCRIPTION AND SPECIFICS OF THE OPERATION OF THE ASSISTANT

2.1. The Assistant is an automated service. It receives the enquiry of the
User, analyses it using artificial intelligence technologies and generates
a response.

2.2. Responses, recommendations, calculations and other information are provided
automatically, without direct human involvement, solely for reference and
informational purposes.

2.3. Responses of the Assistant do not constitute an offer (within the
meaning of Article 437 of the Civil Code of the Russian Federation). The cost,
deadlines, scope of work and terms of cooperation named by the Assistant are
preliminary. Binding are only those terms recorded in a commercial proposal, an
invoice or an agreement signed by the Parties.

2.4. The Operator **does not guarantee the completeness, accuracy, currency or
applicability to a specific situation** of the information issued by the
Assistant. Artificial intelligence technologies allow for errors and
inaccuracies, including ones that are plausible in form.

2.5. Use of the Assistant **does not replace contacting an employee of the
Operator**. It is recommended to verify information received from the Assistant
against the sections of the website or in correspondence with an employee. The
Assistant may hand the dialogue over to an employee of the Operator, both at the
request of the User and on its own operating logic.

2.6. The Assistant does not provide legal, tax, medical, financial or other
advisory services requiring special qualifications, and its responses cannot
serve as grounds for taking decisions in these areas.

2.7. The Operator does not take decisions giving rise to legal consequences for
the User solely on the basis of automated data processing. Decisions on an
enquiry are taken by an employee of the Operator.

2.8. The Operator has the right at any time to change the functionality of the
Assistant, to restrict it, to suspend or to terminate the operation of the
service without prior notice.

3. RIGHTS AND OBLIGATIONS OF THE USER

3.1. The User undertakes to use the Assistant for informational purposes,
without infringing the rights and legitimate interests of the Operator and of
third parties, or the legislation of the Russian Federation.

3.2. When addressing the Assistant, it is prohibited to enter information:

• unlawful or prohibited from dissemination by the legislation;
• containing defamation or insults, inciting discord or promoting hatred and discrimination on any ground;
• containing obscene language, pornographic and erotic descriptions;
• infringing copyright, rights to trademarks and other items of intellectual property of third parties;
• describing the manufacture of weapons and explosive substances, the manufacture and use of narcotic substances;
• of an advertising nature, including links to third-party commercial resources;
• containing personal data of third parties without their consent;
• constituting commercial, banking or other secrets protected by law which the User is not authorised to disclose.

3.3. The User undertakes not to take actions aimed at circumventing the
technical protection measures of the Assistant, at disrupting its operability,
at extracting system instructions, at the automated collection of responses or
at using the Assistant for purposes unrelated to obtaining information about the
services of the Operator.

3.4. The User **is advised not to disclose excessive personal data to the
Assistant**: details of identity documents, bank details, passwords and
confirmation codes. For the conclusion of an agreement such information is
requested separately, through a secure form on the website.

3.5. The User is responsible for the content of the information entered and for
any actions performed using the Assistant.

4. RIGHTS AND OBLIGATIONS OF THE OPERATOR

4.1. The Operator collects, stores, processes and analyses the enquiries of the
User to the Assistant for the purposes of ensuring the operation of the service,
improving its quality, compiling statistics and the initial qualification of the
enquiry — on the terms of the Personal Data Processing Policy
(https://art-aristocrat.ru/privacy).

4.2. The Operator applies reasonable organisational and technical measures to
protect the information processed, in accordance with the requirements of the
legislation.

4.3. The Operator has the right to restrict or terminate the access of the User
to the Assistant in the event of a breach by the User of section 3 of this
Agreement, as well as upon detection of automated or otherwise improper use of
the service.

4.4. The Operator does not moderate the content of dialogues in real time and is
not responsible for information entered by the User.

5. DATA OF THE USER

5.1. Personal data provided by the User when using the Assistant are processed
on the terms of the Personal Data Processing Policy
(https://art-aristocrat.ru/privacy) and of the Consent to the Processing of
Personal Data (https://art-aristocrat.ru/consent).

5.2. To generate responses, the Assistant uses third-party natural language
processing services. The composition of such services, the jurisdictions and the
procedure for cross-border transfer are disclosed in sections 8 and 9 of the
Personal Data Processing Policy. The transfer is carried out to the minimum
necessary extent; measures are applied that reduce the possibility of
identifying the data subject from the content of the text transferred.

5.3. A full copy of the data processed is stored in a database in the territory
of the Russian Federation.

5.4. If the User provides the Assistant with personal data of third parties,
they confirm that they have obtained the consent of those persons to the
processing of such data, and bear sole responsibility for the lawfulness of such
transfer.

5.5. The User has the right to withdraw consent to the processing of personal
data and to demand deletion of the dialogue in the manner established by
section 11 of the Personal Data Processing Policy.

6. INTELLECTUAL PROPERTY RIGHTS

6.1. The Assistant, its software, its design, its name and the content of its
reference base are items of the intellectual property rights of the Operator or
are used by the Operator on legal grounds.

6.2. Use of the Assistant does not grant the User any rights to the said items,
except for the right to review the responses for personal purposes and for the
purposes of interaction with the Operator.

6.3. Rights to the results of work performed by the Operator under an agreement
are determined by that agreement and are not affected by this Agreement.

7. LIABILITY

7.1. The Assistant is provided on an "as is" basis. The Operator does not
provide warranties of error-free and uninterrupted operation of the Assistant
and of its individual functions, or of the conformity of the Assistant to the
specific purposes and expectations of the User.

7.2. The Operator does not guarantee the absence of errors, failures and
technical malfunctions, or the compatibility of the Assistant with the equipment
and software of the User.

7.3. The Operator is not liable for decisions taken by the User on the basis of
information received from the Assistant, or for direct and indirect damage, lost
profit and other losses arising as a result of the use of, or the impossibility
of using, the Assistant.

7.4. The limitations of liability established by this section apply to the
extent permitted by the legislation of the Russian Federation and do not affect
the rights of consumers established by Law of the Russian Federation No. 2300-1
of 7 February 1992 “On Protection of Consumer Rights”.

7.5. The liability of the Operator under services agreements is determined by
the relevant agreement and is not limited by this Agreement.

8. FINAL PROVISIONS

8.1. The law of the Russian Federation applies to this Agreement.

8.2. Disputes are resolved through negotiations; failing agreement — in the
manner established by the legislation of the Russian Federation.

8.3. The invalidity of an individual provision of the Agreement does not entail
the invalidity of the remaining provisions.

8.4. Questions on the operation of the Assistant are to be sent to
info@art-aristocrat.ru.